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CORONAVIRUS - IMPORTANT INFORMATION & RESOURCES FOR SG/PRC COMMUNITY - click here

A MESSAGE FROM THE EXECUTIVE DIRECTOR

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SPOTLIGHT hill


March 31, 2020 - Check-In Program During COVID-19 Outbreak

Dear San Gabriel/Pomona Regional Center (SG/PRC) Community:

Your health and safety are very important to us. Now more than ever, we want to connect with you frequently to assure that SG/PRC is meeting your needs and the needs of your family throughout this COVID-19 health crisis.

To achieve our goal of increasing our communication with you and your family, we have created a COVID-19 Check-In program.

Beginning on April 1, 2020, SG/PRC’s Intake Coordinators and Department Clerks will check-in telephonically with all individuals served, their parents, legal guardians and/or legal representatives. These check-in conversations will complement contacts your Service Coordinator is currently making with you. Keep in mind, if you need help or assistance with securing an Individual Program Plan (IPP) service or support, please contact your Service Coordinator at their email or regular telephone number. 

Telephonic check-ins with you will continually occur throughout the COVID-19 health crisis. Rest assured, we will follow your recommendations, should you decide that you do not want us to continue to check-in with you after we have made our first telephonic contact.

During our conversations with you, we will ask you whether your IPP service needs are being met, determine if you have new service needs, and confirm that we have your current physical address and email address to connect with you. If we discover that you have unmet IPP service needs, that information will be shared with your Service Coordinator and our Community Services Team for follow-up.

The SG/PRC’s webpage @sgprc.org is an important communication resource that will keep you informed about SG/PRC’s adjustments in its policies, practices, and ongoing resource development endeavors related to COVID-19.

We believe frequent contact with you helps us to continually assess your service needs that protect your health and safety. We are a united community. Together we will overcome this health crisis through demonstrating kindness, compassion and endless goodwill for one another. Please stay well and safe.

Kindest regards,

Anthony Hill, M.A. Esq.

Executive Director

San Gabriel/Pomona Regional Center


March 23, 2020 - Temporary Remote Service Delivery/Alternative Locations During COVID-19 Outbreak

Dear San Gabriel/Pomona Regional Center (SG/PRC) Community:

As you are aware the Coronavirus pandemic has created a substantial need for all of us to protect the health and safety of one another. We are meeting this responsibility through monitoring guidance from the Centers for Disease Control and Prevention (CDC), California’s Department of Public Health (CDPH), local health officials and the Department of Developmental Services (DDS).

SG/PRC and our Service Providers are implementing published guidance regarding social distancing, discontinuing social gatherings, and other risk mitigation practices. SG/PRC will continue to monitor guidance from CDC, CDPH, and DDS, and we will adjust our policies and practices accordingly. Please connect with us on our webpage sgprc.org for periodic updates regarding our business functions and DDS directives.

On March 18th, 2020, DDS issued guidance temporarily waiving the requirement for services stated within the Individual Family Service Plan (IFSP) or Individual Program Plan (IPP) to be delivered in person or at a specific location. According to the DDS Directive, IFSP and IPP services may be delivered at an alternative location or remotely, after the Service Provider has obtained consent from the individual served, parent, guardian or legal representative for specific services (see attachment).

Remote service delivery options include Skype, Facetime, video conference or telephone conference.  As expected, in-person service delivery may be essential to protect the health and safety of the individual served when the service is personal assistance, supported living, independent living or requires a crisis team due to the level of assistance or support delivered. 

SG/PRC encourages the use of remote technology (telehealth/videohealth) service delivery to sustain relationships and to promote skill acquisition to protect the health and safety of individuals served, their families and Service Providers. It is during these times, when our mission to serve others guides us in finding innovative ways to meet our shared needs differently. Our partnership remains strong as always. Stay safe and take care of yourselves and your families. Your health and safety are of utmost  importance to us

Kindest regards,

Anthony Hill, M.A. Esq.

Executive Director

San Gabriel/Pomona Regional Center


March 23, 2020 - Temporary Office Closure and Remote Workforce- COVID-19

Dear San Gabriel/Pomona Regional Center (SG/PRC) Community:

Many of you are aware of the challenges associated with the novel Coronavirus 2019 (COVID-19) health crisis. While this pandemic unfolds, we are closely monitoring and implementing the guidance of the Centers for Disease Control and Prevention, California Department of Public Health, local public health officials, and Governor Newsom’s stay at home order to protect your health and safety.  The SG/PRC website @sgprc.org is regularly updated with announcements to provide you with guidance and changes in the SG/PRC’s service delivery practices and policies.

Together we play an important role in containing the spread of the Coronavirus.

Given our shared responsibility to protect the health and safety of one another, effective March 24, 2020 the SG/PRC office will be temporarily closed to the public. The SG/PRC office is open through appointments only. We will continue to perform eligibility, intake and clinical assessments in our office with consent from the individual served, parent, guardian or legal representative. 

In addition, we have adjusted how we deliver service coordination and other regional center services. Most SG/PRC employees are now working remotely, except for employees responsible for key critical functions and tasks that must be performed in the office, including eligibility and intake assessments, accounting, office services and leadership oversight. Our goal is to have nearly all SG/PRC employees working remotely when feasible for their protection and yours. Rest assured, during this health crisis our remote workforce are fully prepared to perform all business functions to meet your needs. 

Above everything else, your health and safety are important to us. During these times, we must remain united, uplift and support each other. We are a resilient community, and we will overcome this together.

Take care of yourself and your families.

Kindest regards,

Anthony Hill, M.A. Esq.

Executive Director


September 18, 2019

Dear San Gabriel/Pomona Regional Center Community:

I am very excited and look forward to partnering with our community; the individuals served, their families, SG/PRC’s Board of Directors, SG/PRC’s staff, Richard D. Davis Foundation, Parents’ Place, vendors, Department of Developmental Services, Association of Regional Center Agencies, elected lawmakers, State Council on Developmental Disabilities, Disability Rights California, School Districts, and all existing and future community partners.  These partnerships are the foundation that will raise SG/PRC’s bar of excellence. .......

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