San Gabriel/Pomona Regional Center recognizes that service coordination is the primary means through which the regional center carries out its mission. Service coordination is essential to assuring that clients and families are assisted in securing services and supports which maximize opportunities and choices in living, working, learning, and participating in recreation in the community.

The primary direct service provided by the regional center is service coordination. A service coordinator (SC) is assigned to each client and family. A client is a term used to refer to an individual who has a developmental disability and is served by the regional center. The SC is responsible for collecting and giving information to the clients and families, coordinating services for the clients and families to enable them to have a leadership role in service design, and advocating for client rights.